Satisfaction Guaranteed

July 25th, 2007 by knomat

Big ups to Foodhold USA, LLC for guaranteeing my satisfaction. Lately, to save money, I’ve been purchasing a few different brands of microwavable lunches for work. Turns out some of them aren’t so bad. Kimmy brought home a few of these “Simply Enjoy” branded ones that appeared to be decent, so I decided to try one myself - Cashew Chicken. As I finished my somewhat soggy, yet tasty, meal of rice, chicken, peppers and a citrus sauce, I realized something odd about this so-called Cashew Chicken. There was only one (1) cashew in the entire meal! One! I felt cheated. Taken advantage of. The description on the box clearly states: “White chicken tenderloins are seasoned and blended with succulent red and green peppers and cashews (cashewS) glazed with a citrus sauce, served with jasmine-scented rice. (Note the ‘jasmine-scented’. It was white rice.) I was pissed, so I vented to Dave. He said I should call their comment-line. So I did. I was expecting to get some overblown pre-recorded message that would instruct me to leave my message after the tone and someone would return my call. To my surprise, a pleasant, older-sounding woman answered the phone. I kindly explained to her that I was very disappointed in the fact that there was only one cashew in my entire Cashew Chicken meal. She exclaimed, “Oh my! I’m so sorry to hear that sir,” and proceeded to take down my address so that she could send me a refund. The whole process took less than a minute - easily.

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Don’t Ever Sell Yourself Short

July 10th, 2007 by knomat

The window in my office at work overlooks a 7-eleven. Sometimes I see funny things, like this.

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